Social Media Monitoring Tools are amazing technologies that allow companies and individuals to monitor their brand and keywords across all of the social media networks. Listening to what kind of conversation is going on about you, your brand or your company and being able to do something about it is crucial in the digital economy. It is obvious from the successes of Mashable’s Summer of Social Good to @JetBlue that social media can have a major impact on customer relations.
We’re sure that the social media monitoring companies themselves are keeping track of their own names as well, so we are mentioning our favorites here:
We’re curious to see how long it takes for them to find their name and respond to a question:
What sets your social media monitoring tool apart from the rest?
Leave an answer in the Comments- we look forward to hearing from you!
Social Media Monitoring Tools – Who’s Listening?
To learn more about your options and some of the best social media monitoring tools out there, here’s a list published at MurrayNewlands.com earlier this summer: