In the wake of the burgeoning growth and popularity of chatbots over the past few months, an increasing number of tools are now emerging that enable developers to make better, more intelligent bots that complete tasks other than answering basic customer service questions.
For those who’re new to chatbots, they are AI (artificial intelligence)-induced entities that begin automated conversations with customers and address their concerns by offering a wide array of information, such as weather updates, ticket prices, or instructions for reaching an event.
They increasingly regarded as a feasible replacement for human customer support due to their efficacy, user-friendliness, and ability to hold affable conversations.
These days, pretty much everyone from global news giants to restaurants to sporting teams is using chatbots to advance their business growth and or/ boost sales.
If you too are planning to make your own bot for personal use or business-related purposes, here are some tools you may want to explore:
ChattyPeople is arguably the best chatbot-creating platform available that is suitable for lay individuals, big businesses, as well as budding entrepreneurs. It’s completely free and can be leveraged for restaurant listings, e-shopping, and with a plethora of product delivery services. Its sleek, convenient interface lets you create bots quickly and effectively without having to know coding.
ChattyPeople sends exclusive deals and latest offers to its ever-growing user base that utilizes the notification system of Facebook. It obviates the need to scout for countless web pages using an intelligent bot, providing an engaging online shopping experience. It also recognizes keywords and deciphers variations in words/phrases before sorting out pertinent products based on the user’s preferences.
ChattyPeople also ensures a seamless, secure payment system through its integration with Stripe and PayPal. Its management tools are intuitive and helpful, allowing you to monitor all your orders, campaigns, deliveries and sales. The starter plan does not entail any charge for as many as 100 users, with no restrictions on messages and responses.
Another great Facebook bot platform, Botsify, lets you integrate chatbots with effortless ease. By opting for the paid version, you can get started in as little as five steps.
1. Login to Botsify.com
2. Login to and connect your Facebook account
3. Set up the webhook
4. Write commands for the bot
5. Allow Botisfy to do the customer service on your behalf
Yes, it’s as simple as that. Botsify also lets you create simple but fun chatbots for free, in case you’re not ready to pay yet.
The biggest element that can make or break a chatbot is its ability to hold a conversation with the customer. To that end, MEOKAY helps businesses make truly conversational bots, making it easier for customers to navigate their way through the information they’re seeking. Apart from being a great platform for developers, it can also be used by non-developers.
Seemingly pedantic scenarios can be subtly converted into advanced, AI-powered dialogue sequences that can mimic human conversations with their concomitant unpredictability.
Successfully serving over 7 million global users, Chatfuel is one of the best chatbot-creating tools out there if you have a business page on Facebook. Used by international brands like National Geographic and Uber, it provides chatbot enthusiasts with easy-to-understand instructions on creating their own chatbot without any coding.
Furthermore, Chatfuel makes it possible for you to edit your responses while using hyperlinks to add content. It also allows you to come up with easily understandable navigations to guide customers, one step at a time.
One of the most powerful tools for creating chatbots that doesn’t require the user to know code, Moton.ai allows you to make a bot with a range of interesting features typically offered by popular messaging apps, such as pictures, buttons, and more. It goes one step further and helps you create bots for a wide array of platforms, such as SMS, Slack, Messenger, e-mail, Smooth, etc. The interface is both interesting and convenient.
Smooch acts as a wonderful bridge between messaging platforms like Facebook Messenger and WeChat, and business applications such as Slack, Front, and Help Scout. It lets your business applications get all the important incoming notifications directly from messaging apps. This allows you to answer all your customers’ questions on the spot without having to drift away from your bot.
Using Smooch, you can automate workflows such as data collection, scheduling, and the order checkout process, etc. It also supports platforms like Android and iOS, and also allows for integration with Stripe.
Beep Boop is yet another robust tool ideally suited for developing chatbots for either Facebook Messenger or Slack. Just place the source code on Github and you’re good to go.
You can use Beep Boop for Facebook business pages that will let you engage with your customers directly via real chats. Apart from doing regular customer service, the bot can also help customers complete business transactions in a professional and simplified manner.