Enterprise Chatbots Platforms are making changes to the future of work and conversational business.
There has been a lot of hype surrounding consumer-based chatbots over the past 12 months. They’re now being adopted by a multitude of brands for customer care, marketing and sales purposes. However, with most businesses focused on consumer chatbots, many are missing the various other ways bots can be adopted. New conversational business platforms are making it easy for enterprises to adapt and change with enterprise chatbots. This is what Murray Newlands wrote in his Enterprise Chatbots Platforms and the Future of Work article.
Being one of the leading expert in chatbot field, Murray Newlands was interviewed on The future of enterprise chatbots by Venturebeat.
Make sure to read it.
Posted by Maya S.